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FAQ by sellers
What is your commission and how much I get paid?
Why should I have a Threeding account?
How is my personal data protected?
What is a Payment window?
Why have not I received my revenue?
I have received only part of my monthly revenue. Why?
Can I get an invoice?
How can I monitor my sales?
How much do I get if my model is sold as a physical 3D print?
How is the design price set?
How is the price for 3D print calculated?
How is the default price for 3D print set?
Can I change the default 3D print price?
Can I find out whether my model was purchased as a digital model or as a physical 3D print?
Can I find out whether my model was purchased as a digital model or as a physical 3D print?
How much I get from a physical 3D print?
​Can I use money made from selling my models to order 3D models or prints from Threeding?
How can I monitor my sales?
What happens if my model is not 3D printable?
What is your refund policy?
How can I monitor my sales?
Can I sell 3D models for which I don't hold the rights?
Should I declare income earned via Threeding?
What happens if you can't 3D print my order?
How long does it take to 3D print a model?
FAQ by buyers
Why should I have a Threeding account?
How is my personal data protected?
What file formats can I download?
The 3D item I like has a different price than during my previous review. Why?
Can I cancel my purchase? What can I do if I buy 3D content and I find out that the file is corrupted or different than initially described?
Why I cannot start a Complaints resolving procedure 72 hours after my purchase?
What can I do with the 3D content I bought?
What can I do with the 3D content I downloaded for free?
Can I purchase a 3D content and sell or freely distribute it via another websites?
Can I use the 3D content I purchased for commercial purposes if it has another company’s logo or other third-party design?
Can I get an invoice?
How will I be notified if my 3D model is sold?
The model I purchased is not printable? Can I get a refund?
Do you ship physical world-wide?
What is the delivery time once I have placed my order on your website?
Will I have to pay import duties and tax?
Threeding is always here, working every hour of every day with ticket support to help you with your needs.
By Telephone (US Hours)
9AM CST to 5PM CST (UTC -6)
Monday-Friday
Phone: +1 408 641 3320
E-mail: support@threeding.com
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WHAT IS THREEDING?
Threeding.com is a marketplace for free and paid 3D printing models and files. On our online platform individuals and businesses can buy, sell or just exchange freely 3D model suitable for 3D printing.
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