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FAQ by sellers
What is your commission and how much I get paid?
Why should I have a Threeding account?
How is my personal data protected?
What is a Payment window?
Why have not I received my revenue?
I have received only part of my monthly revenue. Why?
How can I monitor my sales?
How much do I get if my model is sold as a physical 3D print?
How is the design price set?
How is the price for 3D print calculated?
How is the default price for 3D print set?
Can I change the default 3D print price?
Can I find out whether my model was purchased as a digital model or as a physical 3D print?
How much I get from a physical 3D print?
​Can I use money made from selling my models to order 3D models or prints from Threeding?
How can I monitor my sales?
What happens if my model is not 3D printable?
What is your refund policy?
How can I monitor my sales?
Can I sell 3D models for which I don't hold the rights?
Should I declare income earned via Threeding?
What happens if you can't 3D print my order?
How long does it take to 3D print a model?
FAQ by buyers
Why should I have a Threeding account?
How is my personal data protected?
What file formats can I download?
The 3D item I like has a different price than during my previous review. Why?
Can I cancel my purchase? What can I do if I buy 3D content and I find out that the file is corrupted or different than initially described?
Why I cannot start a Complaints resolving procedure 72 hours after my purchase?
What can I do with the 3D content I bought?
What can I do with the 3D content I downloaded for free?
Can I purchase a 3D content and sell or freely distribute it via another website?
Can I use the 3D content I purchased for commercial purposes if it has another company’s logo or other third-party design?
How will I be notified if my 3D model is sold?
The model I purchased is not printable? Can I get a refund?
Do you ship physical world-wide?
What is the delivery time once I have placed my order on your website?
Will I have to pay import duties and tax?
Threeding is always here, working every hour of every day with ticket support to help you with your needs.
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WHAT IS THREEDING? is a marketplace for free and paid 3D printing models and files. On our online platform individuals and businesses can buy, sell or just exchange freely 3D model suitable for 3D printing.
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